order process

This is the typical process from order to delivery:

  • Please take a look carefully at the ordering summary and ordering checklist
  • Fill in the information request form
  • After our answer by email, feel free to ask everything that concerns you by email or telephone. You can contact us in english, japanese or italian.
  • You can telephone us, anyway e-mail may be more convenient because of time difference and not native pronunciation.
  • We will send you a quotation in pdf format. We use Japanese Yen to eliminate the risk of currency valuation which normally is built in the prices. (UPDATED 2008.9.1)
  • After your positive response, we will prepare drawings and send to you in pdf format. Please review carefully, expecially sizes.
  • When all matters (cost, drawings) are defined, you are ready to order.
  • We will require at least 50% advance payment on custom items (accessories, transport are payed 100% together with the balance) to confirm the order and start manufacture.
  • All payments should be done through wire transfer to our bank accounts in Japan (Minato Bank Corporation or Bank of Tokyo-Mitsubishi-UFJ.) and all bank charges (30~50 US$) should be settled by the payer.
  • Manufacture takes between 10~30 days, according to workload and complexity of the item.
  • Once completed, we will send photographs for your review and approval and will require payment of the balance before shipping.
  • After receiving the balance, we will ship the tub as agreed (air or sea)and will promptly forward you the shipping documents.
  • You will be contacted by the agent of our forwarder and the tub will be delivered on site.
  • Please open the box and check for any damage: any claim should be made within 5 days (insurance coverage conditions)
  • It is VERY IMPORTANT that you put back the protective plastic wrap until ready to install.
  • Have your carpenter install the tub and fill it up to the edge. Enjoy the bath. Leave it full for few hours the first time to allow wood to reach the ideal humidity level.

frame & apron

On this page you will find some of the commonly used terms and descriptions to help you finalise your ofuro order.
The 42mm thick hinoki slabs are joined in such a way that the more permeable head of the plank is completely protected.
For tubs wider than 800mm, it is necessary to strenghten the top with a 60mm thick frame (kamachi).
Traditionally a copper apron is applied on the bottom to protect the side of the bottom plank. It has 2 functions:

  • avoid water to penetrate the wood perpendicular to the grain
  • the copper oxyde has a fungicidal action.
For a lighter, more natural look we can treat the bottom plank head with natural oil by Kreidezeit. In modern bathrooms this area is not so severely exposed to rot like it used to be in ofuro of the past.

easy fit

If the bath is not at the ground floor, for precaution, floor and shoulders should be waterproofed up to 90cm
Wooden wall panelings are popular with hinoki tubs but we recommend a 10cm protection above water level for easy maintenance.
The bathtub is shipped in one piece and is ready for installation. It should be left on site for at least 24 hours before installation.
The hinoki tub is set in place: it can be fitted in tight or leaving a gap from the perimetral walls. See the FAQs.
5 – SET
The tub does not need caulking but it can be sealed if you prefer. Protect until tile grouting is completed.
GO! -6
Just fill it up and enjoy life!

assembling and joining

Wood plugs are used to compose the top border (kamachi) with the 2 lower sections of one side.
Rectangular (or round) holes with a stiching pattern are hand-cut on the head of the long sides with the aid of a chisel.
Tongue and groove joints are prepared on the heads to ensure solidity and to create a definitive barrier to water leaks.
The 4 sides and the bottom are assembled. We use stainless screws to reinforce the baht-tub while keeping them invisible.

order checklist

As each bathtub is custom made sizes, materials, details are different. For this
reason, you will need to contact us for a detailed quotation.
Please go thru this checklist before placing an information request.

  • did you read the ordering summary and order process pages?
  • can you wait 40~60 days?
  • it takes us several hours to draw and quote your bathtub. Are you seriously motivated?
  • are you ready to equip the bathroom with an hygrometer to check periodically the relative humidity of air?
  • if possible fax us a plan of your bath area so we can advise.
  • please let us know desired shape, sizes (external) in millimeters.
  • Do you want to use Knotty hinoki? Straight hinoki? Asnaro wood?
    please refer to the details page for the questions below:

  • do you want a solid looking top frame (more expensive) or a minimalist box-like shape?
  • do you want the bottom base to be with copper plate or oil treated?
  • do you want the joints to be with round plugs or square copper plates?
  • do you want a straight back or slanted back?
  • do you want a built in bench? spout? tub cover? accessories?
  • note that we can sell accessories (stool, bucket, duckboard) independently from the the purchase of a tub. (UPDATED 2009/5)
  • do you want us to install the drain fitting or just supply it and have you drill it in site?
  • unless differently specified, we will iron brand the Bartok design Japanlogo on the top right side.

joints & brand

The 42mm thick hinoki slabs are joined in such a way (T-joint) that the more permeable head of the plank is completely protected. The “dabo” is a good choice for a softer, natural look.
Technique typical of the Tokyo (Edo) area. Each plate covers a long stainless steel screw which solidly connects the front with the side planks.
We cover the joints with a copper plate "kugikakushi", the original technique developed from the ship construction. The copper turns green aftertime.
We apply a hot-iron seal with our brand logo. Usually we propose to place it on the long side, towards the top right corner.

finishing & packing

The inside and outside of the bath-tub is planed by hand to obtain a silky smooth surface.We do not need sealants or any chemical product.
We attach accessories, the drain fitting if requested and apply our iron brand. Please look in the details section for how to personalize your tub. At this stage we also take pictures of the tub and send to you by e-mail for your review and approval.
The bathtub is protected with airproof wrapping: this is important to preserve the natural humidity of wood during shipment.
The hinoki tub and accessories are prepared for shipment in custom built sturdy non-coniferous wood boxes. We arrange the shipment (air or sea-freight) according to your preference and size of box.

information request

Please fill in:

Email (required)
wood & cut

for the sizes refer to our standard tub sizes pricelist
base finish
joint detail
internal seat
no cover
no spout


"Sunoko" floor grate panel (width x length x 55H)

width x length x 55H

Asnaro stool (300 x 210 x 210H)


Small bucket (180 x 290H)


Large bucket (210 x 105H)

Details of enquiry:

It will be our care to contact you with a personalized price quotation and provide all the information you requsted.
If you prefer to contact us by e-mail, feel free to contact us at: japan{at} for any general question.

Please allow few days for the answer.
We might discard without answer emails for the following reasons:

  • the return email address is not specified or is incorrect!
  • careless, non motivated or widely incomplete requests

Also, some legitimate emails may get caught in the spam filter. If you do not hear from us please resend or contact us by fax at (+81) 78 – 262 – 7151.
We appreciate your kind understanding.

tub cover & bench

The traditional tub cover consists of thin separated planks of wood. This type is easy to store as the planks can be piled up. When the lid is used to prevent the water from cooling down (which is the normal use in Japan) planks tend to warp overtime. It is a common practice to use them upside-down alternatively to prevent the warping.
We can also propose a lid in 2 pieces with handles. (easier to use but takes more space when stored) This will be more costly.
Design and propostions are arranged to have a nice balance with the tub. But first of all ask yourself: do I really need a tub cover?
11 – BENCH
If required, we can equip the tub with an internal bench. This is recommended only for tubs that are enough deep or enough long. The bench should be fixed otherwise it would float. It is not reccomendable to use removable planks/benches inside the tub as it would definately scrath the bottom and walls of the tub, besides originating rot on the edges of the sit.
Overwhelmed by many requests, we can now propose a removable type bench. We have 2 wooden lateral guides and a thick plank as a seat. The plank has some play to allow for natural dilatation and shrinking of wood. 2 plugs with chains prevent the seat from floating…

Traditional Japanese Soaking Tubs

At Bartok design, we specialize in the design and manufacture of genuine Japanese soaking tubs, ofuro – made in Japan by our trusted craftsmen from sustainably harvested indigenous Japanese wood. For almost twenty years we have exported our tubs to residential homes, individuals and architects, as well as to commercial properties such as spas and hotels. We look forward to designing an ofuro tub for you.

All of our ofuro are custom-made and made to order. Use the inquiry form to contact us, email us or message us through Facebook. Links are at the bottom of the page. We speak English, Japanese and Italian.

We have two standard tubs which we try to keep in stock.  If you need an ofuro in a hurry, these are your best option with a choice of just two sizes. Check the specifications here.

Cape-town Bartok design Freestanding Japanese tub
A master bedroom to die for, Bartok design ofuro Freestanding Tub, Capetown



there is only one way to wash away the stress
and toxins of our technological world:
going back to simplicity.
Our recipe for full relaxation and well being is
ONE BATH A DAY: as long as you do it surrounded
by natural materials, in an aromatic mist of fresh
fragrances and healing oils.
Simple is Heaven for body and mind.
hinoki bath tub and accessories ready for shipping ->


You might enjoy a big car or spacious home: you will be surprised how pleasing can be to spend hours in a 3 square meter room (30 s.f.). Even in a very compact 160x160cm (5’x5′) bath-unit, where you can be completely surrounded by nature and soothing natural scents is enough to make the most of your relaxing time. You might read a book while soaking in the warm water or just enjoy a serene landscape out of the window, you will come out rejuvenated, relaxed, healed. No doubt about it. You find it difficult to imagine? Please take a look at our introductory page.

This miracle is called hinoki bath. We work with multiple craftsmen in Japan who are producing hinoki bath-tubs for generations.
They are built with care, professionality and passion. And they are more affordable than the products offered by larger factories, loaded by sales commissions and promotional costs.

The main differences in using a craftsman are: your bath-tub will be handmade, custom as per your specification, using the best quality material. And it will be cheaper than industrial
ones. Bartok design offers you this option that is not normally on the market and definitely not available to overseas customers.

But you will need to make some choices. Scrolling down the page, you will be able to consider:

  1. the type of wood
  2. the pattern (cut)
  3. the size and shape of the tub
  4. the accessories

The resulting bathtub is the one that matches your needs and taste.
Please submit us the quotation form so we can prepare a personalized cost estimate without any obligation from your side. Let`s start:

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