Testimonials

photo1. Happy days!
photo2. problem…
photo3. getting worse… …
photo4. the Christmas miracle (with snow)

First Message from the client:

Hello iacopo,

I hope you are well.

Just wanted to tell you of my adventures with my tub.

So we have had it now for some 9 years, and no problems!

But, unfortunately over the holiday period, I was busy and unable to
take care of it. It was very cold outside and humidity in the house was
at 24%. So it split, and so badly that I thought it would never recover.

But I did not panic (well, actually I did!) but checked out your website
first for how to fix it. And, it has worked! I had more than 1cm gap in
the ofuru, but put in the newspapers and wet cloths to keep it damp and
within 36 hours, I was able to use the tub again.

So just wanted to say, a big thank you for the quality of the tub and
the good advice that has saved mine. I could not live without it now,
and the whole bathroom was designed around it!

Many thanks,

G. from Switzerland

First Reply:

Dear G.

What a thrilling adventure!
And I am so glad to hear of the happy ending !!!!!!!!

Do you think I can post your story on our homepage?
It is so inspiring, and I think it can help other ofuro users.

Of course I would omit your personal details, maybe just sign G. from Switzerland.

Let me know your thoughts about it.

Best//

iacopo

Second Message from the client:

Dear Iacopo,

Yes, of course. I wrote to you so that other owners might see that it works! Possibly many others have difficulty maintaining humidity, especially in the mountains where the air is so dry.

I was so relieved and incredulous that it could be so easily fixed, though I guess I will need to be more careful now.

Sending you a picture of the bathroom with snow outside.

My only problem now is to get the steel bands back in place, as they are all crossed over. Maybe the thicker copper bands would have been simpler?

Best wishes,

G.

Second Reply:

Dear G.
WOW! I am sure the community will appreciate your input.
Also the photo with the snow is really stunning!

Re: copper bands: Actually they would not be functional because copper is very soft and would not be able to contain the wood dilating under pressure.

For tidying up the stainless steel wires: use a small wood block and a hammer, and gently hammer them upwards (by hitting the wood block)
does it make sense?