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Warranty: Is there a warranty against cracks/leaks?

We offer full warranty in case of damage during transportation. (replacement)

For any other problem (cracking etc.) we cannot offer a warranty because of the environmental conditions for which we cannot be responsible.

To avoid cracking we recommend to:
1) use the tub often (everyday is ideal)
2) do not use air conditioning or heaters in the bathroom (may be used while the tub is full). Beware also of centralized air conditioning.
3) in case of the above conditions cannot be met, we recommend to keep a bucket full of water inside the tub. This avoids the insurgence of cracks in most cases.

Until today we supplied over 250 tubs.
We had about 20 reports of cracks or leaks.
In 1 case we replaced the tub.
In 1 case we had the tub shipped back, repaired and have it reinstalled.
In some of the other cases we shipped a kit for repairing the tub (wood color epoxy putty). (Cost is about 3,000 JPY inclusive of shipping fee)
In most cases we supplied advice and the tub could be seamlessly repaired by the user.

With the assumption that all the customers who experienced a crack contacted us (but there may be some exceptions), about 10% of the tubs had crack problems (including tubs 10+ year old).
On the other hand, 90% of the tubs did not experience cracks.
I would say that in 90% of the cases the tubs are used as directed and the environmental conditions are met.

testimonial from Sidney

japanese-ofuro-sidney
Hi Iacopo,
Bathtub cleared customs and quarantine last Thursday and we have been loving the bath ever since. It’s gorgeous 🙂
We just love it and the whole family uses it including my very tall partner !!
It’s beautifully made and makes our bathroom look fantastic.
Thankyou for your hardwork and craftsmanship it will be appreciated by our family for a VERY long time.
Of course you can publish my email in your testimonial corner 🙂
apologies for the photo we are still renovating our bathroom and are in the process of replacing the toilet and the sink ! but the bath still makes our bathroom look good…lol
thanks again,

L.

“longed for” ofuro to australia

Sometimes we deal with architect offices or construction companies, often we deal with end users.
Some clients are rationally minded business owners who have an organized mentality.
Some clients are carrying on their house remodeling and are very excited about the details.

Each tub has its own story which is what makes my work of “bridge between two cultures” so meaningful and rewarding.
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This tub belongs to very enthusiastic client who knows what she wants and can communicate it very well.
Every email from the client it is like an energizing potion that leaves me fully recharged for the whole day…!
After about 3 weeks from the first email the tub is completed and ready to be shipped! It is a beautiful custom size kadomaru tub (see the details below)
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Material is sawara cypress. The difference of color between the different planks is minimal, but because the wood fibers reflect the light with different angles when taking a photo the contrast appears increased.
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Hot water will release a soothing aroma out of the straight grain of this sawara wood.

Here are the specs:

material: japanese Knotless Sawara cypress wood bathtub

shape: kadomaru with customs sizes

sizes:  L1100mm x W630mm x 740mm (630mm deep)

details: stainless steel wire bands. Iron brand at front top-right

P.S.

I just sent the photos to the client who immediately replied:

“Please send as soon as you can!”

I am sure the ofuro is going to be pampered in his new home in Australia!

flooring for Singapore house

We were contacted by an architect renovating his home in Singapore.
The client was keen on hinoki material but did not like the traditional “white-pink melange” look of japanese evergreens.
After considering several options, the client opted for a more expensive “all heartwood” material.
The sapwood is eliminated before sawing and milling the planks so the color is more uniform and the lumber itself is harder.
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We milled a tongue and grove on the long sides but did not manufacture the end matching joint (the planks would have become about 4cm shorter and would not fit the module of the project)
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Also, we were requested not to bevel the edges. Our grumpy carpenter was quite uneasy about this (eliminating the corners make the flooring look more regular and prevents indenting of the edges during installation)
But we agreed that everybody would manipulate and install the planks with the utmost care and were able to manufacture the custom “perfectly flat” product.
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The specs/sizes of the flooring are:
material: hinoki (Yoshino-Nara pref.) all heartwood
size: 2000mm x 150mm x 15mm.

I am looking forward to seeing the completed room!
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ofuro for Cape Town -4- completed!

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This is the second ofuro we are shipping to South Africa in 2016!
In both cases we were in touch with the clients, architects and interior designers for over a year but it was worth it! Take a look also at the pictures of the manufacture phases:
part 1part 2part3

Here is the photo of the back side.
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We created a new type of overflow cut: it is tuck in the back towards the wall and is drawing the water to a gutter running along the wall.
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The spout cover is openable for controlling the built in tap. Not a high tech solution but very practical!
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Here is the layout of the whole composition including a duck-board and bench cut with an angle to match the corner of the bathroom. I am looking forward to seeing the completed space!
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Here are the specs of the project:
Material: Asnaro wood AB grade bathtub (quarter sawn) t42mm
Size: L1500mm x W750 x H670mm (ext. dim.) – depth 543mm
Details: copper apron, wood dowels. Iron brand at front side top-right
Option: overflow top cut
Accessories:
* Ledge and filler: W165 x L1500 x H670) assembly on site
* Bench: W 454/367 x D 515 x H 450mm
* Duckboard: W 521/454 x D 400 x H 55mm
* Asnaro wood ledge mounted spout D with faucet

ofuro for Cape Town -3- manufacture

This is sequel of the manufacture of the tub for South Africa.
for those who missed it check in a separate window part 1part 2

So, the planks have been laminated and the edges trimmed (you can see on the wall a plank before being rectified)

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The tongue and grove joint is hand made with a handsaw and chisel. To see the process and understand the way the japanese ofuro water-tightness is assured, refer to the second video from the top in our media section
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3 faces have been assembled together. Now is time to insert the bottom plank. Finally, the last wall will be hand-planed on both sides before being set in place and close the circle.
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You can see here the geometry of the traditional “Tjoint”
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To tighten up the faces, we use long stainless steel bolts. The head of the bolts is capped with round wooden dowels (for a natural look) or copper plates (the traditional detail of the Edo area, borrowed from the ship building practices).
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ofuro for Cape Town -2- start work

Continues from a previous post. Open the blog about “choosing the lumber” in a separate window.

We have been contacted by a private client in South Africa about 3 years ago.
He was going to build a new house overlooking the sea and wanted a japanese bathtub.
Apparently it took more than expected for the permits and to start construction but he got back to us and placed the order. We have a comfortable time frame but since we will ship by ocean freight we started construction:
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First the planks are planed

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Then the material to compose the side walls is selected also considering the grain direction (both to avoid warping and for the aesthetic balance)

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Then thru-holes are opened in the sections of the planks

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and the different parts are composed together with the aid of wood dowels and waterproof glue (only on the matching sections)

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The laminated side walls are pressed and left to rest for few days to dry and stabilize

<will continue…>

hinoki flooring for indonesia

This time we shipped a large quantity of hinoki flooring to indonesia.
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The planks have a end match joint.

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We also shipped waterproofing treatment to be applied after installation.
One large can of “kihada ichiban” contains 16Kg and can cover 100m2.
The cost is 100,000JPY + packaging + shipping.
We also can sell 1L, 4L bins.

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Specs for the project:
– Hinoki flooring-
Origin: Kumano (Mie Pref.)
Quality: one face knotless
Cut: ITAME (plank cut)
Finish: planer finish, no coating, tongue/groove edge, end match
Sizes: W120mm x t 12mm x L 2950mm:

Accounting for “save & relocate japanese homes” activity

As promised, here below is the balance sheet for the activity of relocating japanese historic homes.

https://docs.google.com/spreadsheets/d/191R52WReEc7nonFc3QVEQIuDnEvK64ipfQ4XMKdO9G8/edit?usp=sharing

I did not make the final decision but I think the new activity will be called Japanese Historic Homes and will have a dedicated homepage.

I was (wisely!) advised that if I want to produce concrete results, I should appeal to those interested in owning a japanese home rather than just hoping to find philanthropists with deep pockets and the mission of preserving for posterity as many buildings and environments of value as possible…

“I love your idea of establishing a network to try and preserve more heritage buildings. As far as naming goes I would shy away from “save-japan.org” as this sounds like it could be connected to Fukushima or some other existing cause.
I personally think you need to appeal to those folks who wish to OWN a heritage Japanese home rather than those that wish to SAVE a heritage home, as the former has the means (money) to buy.
Something like Japan-Historic-Homes.org may work. This may facilitate easy web searches. “Heritage” is arguably a more correct word to use but I think some folks may get this confused with modern homes which have a “Heritage style”. “Historic” (or
“Historical”) does sound a bit dry and perhaps over-important, but everyone who looks at the site name will conclude that you mean old, beautiful homes of significance. Anyway, this is just a first effort. I would be very happy to help you further in any way I can.”

So please be in touch and let me know your opinion as well!

All the Best//

iacopo

demolition work almost completed for the fujisawa teahouse

We are sad to see it go but are looking forward to seeing it rebuilt in full glory in Chiba prefecture next year.
It is a big shock for the building but imagine it is like a life saving surgery.
It is painful but all dismantling work was done gently to preserve all the parts.
I cannot imagine this jewel left prey of the bulldozers…

Please find the full photo reportage here:
https://www.facebook.com/media/set/?set=a.987206494691338.1073741833.168006413278021&type=3

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