order and payment 2

Is the cost inclusive of transportation?

Yes. Each personalized quote includes pick-up in Japan, freight, terminal charges and delivery up to your door (unless you specify otherwise).
The price may not include sales taxes. In most cases you (the coinsignee) will have to fill in a customs application (it can be done by fax) which costs 200-250 US$ and includes sales tax. You will not have to pay any other charge.