FAQ

What kind of payment schedule is common for the purchase?

Every tub is made to order. We will require a 50% deposit (made by wire transfer to our bank in Japan) to confirm the order. The 50% is calculated on the price of custom made items. Within 30 days we will build the tub and send you by email the photographs of the complete tub / accessories.
Then we will require the balance 50% payment + packing charge + accessories if any (es. bucket, chair…) + transportation charge, as it was shown on the quote.
If you prefer you can use a forwarder you know and we will omit the shipping expenses.