FAQ

If I place the order, what deposit would you require and how would you take payment? I assume the balance of the price would be payable on delivery of the items?

The advance payment is 50% of the custom items (tub and platform). The balance will be the left 50% + cost of packaging, transport fee.
The payments can be done with a international bank transfer to our bank in Japan or by credit card thru Paypal.
In case of the bank transfer there will be a 6500 JPY bank fee per transaction. In case of Paypal a 4% fee on the total of each payment.
the balance payment is done before the shipping. Once the tub is completed, we will send the pictures for your verification and approval.
If you are satisfied and we can proceed with the packaging, at that point we will need the balance payment before shipping.
We just have a limited margin on this product and we cannot afford to take any risk on the payment of the tub.