Testimonials

Ofuro in mosaic clad bathroom

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Our wonderful bath has arrived in perfect condition and it looks amazing.
Thank you so much for all your hard work.
A. from Australia

Reference from France

Good Morning Iacopo
The tub has arrived at our home last Friday. We have unpacked it just to see and smell it…and repacked it because our bathroom will be available only in a couple of months !
The tub is beautiful – we are very happy to have it …it will be hard to wait before we can use it !
Thanks again for everything
Best regards
G & B

Reference from Simi Valley

Hello Iacopo and everyone at Bartok Design!
I wanted to tell you that we are enjoying our beautiful bath accessories (stool, bucket, and ladle). The aroma of the wood is incredible and brings back fond memories of Japan. I cannot fully explain how happy we are, the craftsmanship is wonderful.
I also want to thank you for all the help with the shipping issues that we experienced. Transporting goods across the world is not always an easy thing and sometimes the carriers are very rough. Even though you packaged everything very well, they still managed to crush the container. However, when I reported this to you, I was immediately informed that you were shipping out replacements. There was no hassle or question, just your team taking every step necessary to ensure my satisfaction. I only wish that I get such incredible customer service here in California.
We will be remodeling our bathroom soon and I look forward to purchasing the ofuro and related items from you. You have more than earned the business through impeccable service and stellar quality. I am very excited for that day to come soon!
All our best from Simi Valley, California,
John

Testimonial from Switzerland-3

(Following the request for installed tubs pictures for a TV program. Tub shipped may/2008)
Nice to hear from you ! And congratulation on this nice opportunity for you to show your product!
We have been indeed enjoying hot baths… actually nearly everyday in Winter!!!
Attached is a picture of our daughter and her friends… It was during her last birthday (pyjama) party. Not quite a standard use of the Bathtub… but they had a lot of fun taking their bath together!
/from Switzerland
ofuro party

Testimonial from miss O.

(Following the request for installed tubs pictures for a TV program. Tub shipped oct/2010)
Dear Iacopo Torrini,
I am still very happy with the tub! I use it every week and
especially in wintertime like now it serves us very good. All pleasure 😉
miss O. from S.
wooden ofuro

Testimonial from Switzerland-1

(Following the request for installed tubs pictures for a TV program. Tub shipped apr/2008)

mj-tub-01.jpg Hello
What an excellent recognition for what we consider to be one of Japan’s great products!
We would be happy to have the photo done with us in our tub with water in it. Attached is an old photo with the tub partially full showing a bit of the bath house
As you may recall, our Hinoki tub is inside our Japanese bathhouse, which is all made with Japanese cedar wood also imported from Japan…and looks out on our Japanese garden…
With kind regards
MJ from Switzerland
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Testimonial from New Zealand

(Following the request for installed tubs pictures for a TV program. Tub shipped may/2010)
Dear Iacopo,
Here it is the picture of us enjoying the bath in early morning. No steam, as I have to keep the door open so the camera doesn’t get foggy !
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We are enjoying our bath very much end everyone who see it admires your wonderful work, thank you . We live in a farm , in the mountains on the back of ***, and , in the winter we can see the snow from our bath window, as well as the trees we planted around. By the way , I have planted a couple of hectareas of Japanese cyprus, the same variety used in Japan. I hope my daughter one day can make her own bath from them ! ( we plant forest for the carbon credits scheme )
I wish you and your family a new year full of beautiful bathtubs all around the world !
Best regards,
JC from New Zealand

Testimonial from California

(Following the request for installed tubs pictures for a TV program. Tub shipped feb/2008)

gk-california-01.jpg Happy to help. We have enjoyed our bathtub tremendously.
Attached are 4 photos for your use. We give you complete rights to use these images as you see fit.

Please let us know if there is anything else we can do to help.
Best wishes,

G&K from California

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hinoki tub installed in Seattle

We just received the beautiful pictures and kind comment of a client from the West Coast:


Happy New Year! I hope that all is going well for you in Japan.
Here are a few photos of our hinoki tub installed. It is a joy to use!!! Now you need to make a journey to this part of the world to see it in person!
Thank you so much to you, Wada-san, and anyone else who assisted in making or getting it ready to ship. It was a long journey to get it in place and I am very happy we did it.
All my best,
J.


To hear that the client is satisfied and enjoying the tub is is for us the most important thing and is the source of more energy and enthusiasm in continuing our mission of introducing the art of japanese soaking baths Worldwide!

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